Privacy Policy for Hibiscus Connect

Welcome to Hibiscus Connect, a digital mental health platform designed to seamlessly connect therapists with clients. Your privacy is paramount to us, and this Privacy Policy is designed to inform you about how we collect, use, disclose, and protect your personal information. By using our website and services, you agree to the terms outlined in this policy.

  1. 1. Information We Collect:
    1. 1.1 Information You Provide:
      • Therapists: When you sign up, we collect personal information, including your name, contact details, professional qualifications, and practice details.
      • Users: When you create an account, we collect personal information such as your name, email address, and payment details for secure transactions.
    2. 1.2 Automatically Collected Information: We automatically collect technical information about your device, IP address, browser type, and browsing patterns when you interact with our website.
  2. 2. How We Use Your Information:
    1. 2.1 Therapists: We use your information to create and manage your profile on our platform. Facilitate scheduling, manage payment processing, and assist in note-taking for therapy sessions. Communicate with you regarding your account, upcoming sessions, and service updates.
    2. 2.2 Users: We use your information to create and manage your account. Facilitate therapist search, scheduling of therapy sessions, and secure payment processing. Enhance user experience and provide personalized recommendations.
  3. 3. Data Security: We prioritize the security of your information and implement industry-standard measures to protect it. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
  4. 4. Third-Party Services: We may engage third-party services for analytics, payment processing, and other functionalities. These services have their own privacy policies, and we encourage you to review them.
  5. 5. Cookies: We use cookies to enhance your experience on our website. Cookies help us understand user behavior, personalize content, and improve overall site functionality. You can modify your browser settings to disable cookies, but this may affect the functionality of our site.
  6. 6. Your Rights: You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at “hello@hibiscusconnect.com”.
  7. 7. Changes to the Privacy Policy: We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be effective upon posting the revised policy on our website.
  8. 8. Contact Information: If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Team at “hello@hibiscusconnect.com”.